Refund policy
RETURN & REFUND POLICY — YourStyle Jewelry & Accessories
Last updated: August 5, 2026
1. Overview We want you to love every YourStyle piece. If something isn't right, we're here to help. Please review our policy below before initiating a return.
2. Return Eligibility We accept returns on eligible items within 14 days of the delivery date. To qualify, items must be:
- Unworn, unused, and in original condition
- Free of damage, odors, or signs of use
- In original packaging where applicable
The following are not eligible for return:
- Final sale or clearance items
- Earrings and body jewelry (all earring purchases are final sale for hygiene reasons)
- Beauty and personal care items (lip gloss, hand sanitizer, and similar products are final sale)
- Gift cards
- Items marked as non-returnable at the time of purchase
- Bundled sets (must be returned as a complete set)
3. Holiday Return Policy Orders placed between November 27, 2026 and January 1, 2027 are eligible for an extended return window of 30 days from the delivery date. All other return conditions apply.
4. How to Initiate a Return To start a return, contact us at yourstylejewelryallentown@gmail.com with your order number and reason for return. We will respond within 1–2 business days with return instructions, including the return address. Do not send items back without prior authorization — unauthorized returns will not be accepted.
5. Return Shipping Customers are responsible for return shipping costs unless the return is due to our error (damaged, defective, or incorrect item). We recommend using a trackable shipping method, as we are not responsible for lost return packages.
6. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days. Please note that your bank or card issuer may require additional time to post the credit.
Refunds on orders placed with a promotional code will reflect the amount actually paid, not the original retail price. Items purchased with a gift card will be refunded as store credit.
7. Store Credit Prefer store credit? We're happy to issue a gift card for the full value of your return instead of a refund to your original payment method. Store credit is issued immediately upon return approval and never expires. Just let us know your preference when you initiate your return.
8. Exchanges We do not offer direct exchanges at this time. To get the right item fastest, return your original purchase following the steps above and place a new order for the item you want.
9. Damaged or Incorrect Items If you received a damaged or incorrect item, contact us within 48 hours of delivery at yourstylejewelryallentown@gmail.com with your order number and a photo of the issue. We will make it right at no cost to you.
10. European Union — 14-Day Cooling Off Period If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. Items must be unworn, unused, with tags, and in original packaging. Proof of purchase is required.
11. Contact Questions? Reach us at yourstylejewelryallentown@gmail.com — we're happy to help.